This Privacy Policy applies to information processed through The Boneyard website, game servers, community services, memberships, integrations, and related services (collectively, the "Services").
By using the Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with The Boneyard and which features you use.
Account and Identity Information
We may process information such as:
- Your Boneyard user identifier and account information.
- Steam ID, Steam display name, avatar, and related public profile information.
- Discord user identifiers, usernames, and related community information when connected or otherwise provided.
- Patreon identifiers, membership tier, membership status, and related subscription information when Patreon is connected.
Game and Server Information
When you participate on a Boneyard game server, we may process game-related information including:
- Player and character identifiers.
- Dinosaur species, gender, growth, health, stamina, hunger, thirst, diet, and similar game state.
- Character or dinosaur storage information.
- In-game location information.
- Kill, death, activity, and server-event information.
- Server commands, game actions, and administrative actions associated with your account or character.
Membership and Transaction Information
We may maintain records concerning:
- Membership tier and membership benefits.
- Gift memberships.
- Membership start, expiration, and entitlement information.
- Boneyard Credit ("BC") and Fossil balances.
- Virtual-currency grants, purchases, adjustments, and transaction history.
- Grow Shop and other digital-benefit transactions.
Support, Moderation, and Community Information
We may collect or create records relating to:
- Support requests and communications.
- Reports submitted by or concerning users.
- Warnings, restrictions, suspensions, bans, and appeals.
- Administrative notes and actions.
- Evidence reasonably necessary to investigate rule violations, fraud, abuse, or security incidents.
Technical Information
When you access the Services, our systems or service providers may automatically process technical information such as:
- IP address.
- Browser and device information.
- Request timestamps.
- Authentication and session information.
- Application, server, security, and error logs.
- Pages, endpoints, or features accessed.
2. How We Use Information
We may use information to:
- Create, authenticate, maintain, and secure user accounts.
- Connect Boneyard accounts with supported third-party services.
- Operate the website and game-server integrations.
- Provide membership benefits and determine effective membership entitlements.
- Maintain BC and Fossil balances and transaction histories.
- Provide Grow Shop, dinosaur storage, profile, social, and other community features.
- Operate game actions and synchronize game-server information.
- Provide support and respond to user requests.
- Enforce community rules and the Terms of Service.
- Investigate cheating, exploits, fraud, abuse, security incidents, and unauthorized access.
- Prevent duplicate, fraudulent, or incorrect grants and transactions.
- Maintain, troubleshoot, improve, and secure the Services.
- Comply with applicable legal obligations.
3. Third-Party Services
The Boneyard relies on or integrates with third-party services. Depending on the features you use, these may include services such as Steam, Discord, Patreon, payment providers, hosting providers, infrastructure providers, and other game or technology services.
Information may be exchanged with these providers when necessary to authenticate users, verify memberships, process transactions, provide requested functionality, maintain infrastructure, prevent abuse, or operate the Services.
Third-party services operate under their own privacy policies and terms. The Boneyard does not control the independent privacy practices of those providers.
4. Payment Information
Membership payments may be processed by third-party providers such as Patreon or other approved payment processors.
The Boneyard may receive information necessary to identify a transaction, membership, customer, payment status, or entitlement without receiving the complete payment-card or bank-account information used to make the payment.
Payment providers process payment information according to their own terms and privacy policies.
5. Cookies, Sessions, and Authentication
The Boneyard may use cookies, session identifiers, or similar technologies that are necessary to authenticate users, maintain sessions, protect accounts, remember preferences, and operate website functionality.
Some third-party services used by The Boneyard may also use cookies or similar technologies according to their own policies.
6. How We Share Information
The Boneyard does not sell personal information for money.
Information may be disclosed when reasonably necessary:
- To service providers that help operate or secure the Services.
- To supported third-party integrations at your request or as necessary to provide a connected feature.
- To investigate fraud, abuse, cheating, security incidents, or violations of applicable rules.
- To protect the rights, safety, property, systems, users, or community of The Boneyard.
- To comply with valid legal process or applicable law.
- As part of a legitimate organizational restructuring, acquisition, merger, or transfer of the Services, subject to applicable law.
7. Public and Community Information
Certain information is intended to be visible to other community members. This may include display names, avatars, profile information, membership titles or badges, game activity, community contributions, and other information associated with public-facing features.
The visibility of particular information may depend on the feature and available privacy settings.
The Boneyard may mask, restrict, or otherwise limit the display of identifiers such as Steam IDs in areas where public disclosure is unnecessary.
8. Administrative Access
Authorized Boneyard administrators may access information that is reasonably necessary to operate the Services, provide support, manage memberships, investigate technical issues, maintain the virtual economy, enforce rules, prevent abuse, and protect the community.
Administrative access does not make otherwise private information public.
9. Data Retention
Information may be retained for as long as reasonably necessary to provide the Services and for legitimate operational, security, fraud-prevention, dispute-resolution, recordkeeping, and legal purposes.
Different categories of information may be retained for different periods. For example, some transaction, moderation, security, or administrative records may need to be retained after an account is no longer actively used.
Information may also remain temporarily in backups, logs, or other systems until those records are overwritten or deleted through ordinary retention processes.
10. Data Security
The Boneyard uses reasonable administrative, technical, and operational measures intended to protect information against unauthorized access, alteration, disclosure, or destruction.
No website, server, network, database, or transmission method can be guaranteed to be completely secure. Users are responsible for protecting credentials and third-party accounts used to access connected services.
11. User Choices and Privacy Requests
Depending on your location and applicable law, you may have rights concerning personal information associated with your account.
You may contact The Boneyard Support to request assistance with matters such as:
- Accessing certain personal information associated with your account.
- Correcting inaccurate account information.
- Requesting deletion of eligible personal information.
- Disconnecting supported third-party integrations where available.
- Asking questions about how information is used.
The Boneyard may need to verify your identity before fulfilling a privacy request.
Certain information may be retained when necessary for security, fraud prevention, transaction records, enforcement history, legal obligations, dispute resolution, or other legitimate purposes permitted by law.
12. Account Deletion
A request to delete an account does not necessarily require deletion of every record ever associated with that account.
Information that must or may lawfully be retained for transaction integrity, security, fraud prevention, abuse prevention, moderation history, legal compliance, or dispute resolution may be retained to the extent permitted by applicable law.
Where appropriate, information may instead be deleted, anonymized, or disconnected from an active account.
13. Children
The Boneyard is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information in circumstances where parental consent or another legal basis was required, contact The Boneyard Support so the matter can be reviewed.
14. International Users
The Boneyard is operated from the United States. If you access the Services from another country, information may be processed or stored in the United States or other locations where The Boneyard's service providers operate.
Privacy rights may vary depending on your jurisdiction. Nothing in this Privacy Policy is intended to limit rights that cannot legally be waived.
15. Security and Abuse Prevention
The Boneyard may preserve and review relevant account, transaction, game, server, authentication, and technical records when reasonably necessary to investigate suspected cheating, exploitation, fraud, payment abuse, ban evasion, unauthorized access, attacks, or other harmful activity.
16. Changes to This Privacy Policy
This Privacy Policy may be updated as The Boneyard's Services, integrations, data practices, or legal obligations change.
The Last Updated date will be revised when changes are made. Where required by law or reasonably appropriate, additional notice may be provided for material changes.
17. Contact
Questions, concerns, or privacy requests concerning this Privacy Policy or information associated with your Boneyard account should be submitted through The Boneyard's designated support channels.